The first person visitors meet at your premises often sets the tone for their entire experience. That’s why front of house security plays a dual role, ensuring safety while delivering a professional, welcoming presence.
Why Front of House Matters
Reception areas, lobbies, and entrances are critical points for both security and customer service. It’s here that access needs to be controlled, potential threats identified, and guests guided appropriately. The right security personnel can do all this without making the space feel unwelcoming or overly guarded.
Trained to Protect and Assist
EPS front of house operatives combine SIA-licensed security training with customer service skills. They’re equipped to:
Monitor access and manage visitor flow
Conduct discreet bag checks if required
Respond swiftly to unauthorised entries or incidents
Provide directions and support to visitors
This balance of professionalism and approachability ensures your staff and guests feel safe, not scrutinised.
Benefits Beyond Security
Having security at your reception also acts as a strong visual deterrent for anyone considering anti-social behaviour or unauthorised access. At the same time, trained operatives can assist with emergency procedures, including evacuations and first aid support.
Tailored for Your Organisation
Whether it’s a corporate office, hotel, hospital, or public building, EPS tailors front of house security to your environment. Uniform style, tone, and duties are aligned with your brand and site requirements—ensuring seamless integration with your team.
Contact us today to learn how Exclusive Protection Services can enhance your front of house with professional security that makes the right first impression.
